Required Qualification

Responsibilities

Quality Management framework development

• Analyse and map requirements for a simple and effective Quality Management framework adapted to ETB's scope of HV primary systems supply

• Align and interface the framework with internal stakeholders across ETB departments and, where relevant — including coordination with 50Hertz (Germany)

• Propose and validate the framework with clear timelines and milestones — in close collaboration with the QoS Team Lead

• Implement the framework with a strong focus on communication, change management, and structured reporting on progress

External Quality Assurance — supplier and manufacturing oversight

• Participate in factory audits led by the relevant equipment expert — with specific responsibility for reviewing the supplier's quality management system, not merely the product

• Develop, maintain and implement quality control plans for the installation of HV equipment on site by suppliers — ensuring that installation quality is formally governed from handover to energisation

• Develop and maintain a quality dashboard tracking suppliers' factory and site activities — based on qualitative feedback from equipment experts and quantitative KPI data

• Coordinate the follow-up of external inspectors and inspection activities — primarily Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for transformers, cable systems, and other primary equipment

• Facilitate the follow-up of non-conformities (NCR) and associated corrective action plans — based on Return of Experience (REX) from production, testing, and installation; ensure systematic closure tracking

Internal Quality Assurance — information and process governance

• Facilitate the correct organising, publishing and archiving of technical documents and data in their relevant tools and structures: document management systems (eDoc, HyperTree, SharePoint), asset database (InfraRef), and technical information wiki (LegoNet)

• Facilitate the setup and use of document exchange platforms with suppliers during framework agreements — working with equipment experts to establish structured SharePoint environments for supplier collaboration

• Map, create and archive internal processes at team and department level — using standard process documentation methods: flowcharts, swimlane diagrams, PACI tables, SIPOC models, BPMN

• Coordinate factory performance evaluations — collecting, validating and presenting supplier performance data to support strategic sourcing decisions

• Own KPI follow-up and reporting for quality across the supply scope — producing regular structured reports for the QoS Team Lead and EPS management

Requirements

Background and experience

• Technical or engineering education (or equivalent professional experience) — the role interfaces daily with HV equipment experts and requires the credibility to engage on technical quality topics (materials, testing standards, installation procedures)

• Proven experience in quality management systems and supplier follow-up — ideally in an industrial, energy, or critical infrastructure environment. Familiarity with ISO 9001 or equivalent QMS frameworks is expected

• Experience in business process mapping and documentation — BPMN, swimlane diagrams, SIPOC, PACI, flowcharts. The internal QA scope requires structuring and formalising processes across multiple teams

• Experience with HV or primary system equipment (switchgear, transformers, cables, overhead lines) is a strong differentiator — either from a supplier, engineering, or client/asset-owner environment

• Comfortable with digital document management tools (SharePoint at minimum; exposure to DMS platforms such as eDoc or similar is a plus)

Profile

• Open and curious: able to learn new domains quickly — both the technical HV equipment landscape and internal processes and tools

• Structured and autonomous: able to manage multiple parallel workstreams (framework development + external QA + internal QA) independently, with minimal supervision

• Proactive: brings proposals and recommendations rather than waiting for direction — the QoS team is in growth mode and expects contributors who identify gaps and act on them

• Comfortable with travel within Belgium (ETB installations) and within Europe (supplier factory visits — mainly EU)

Languages

• English: mandatory — all technical documentation, supplier communication (international suppliers), are in English

• Dutch and/or French: strongly preferred — daily collaboration with local Belgian suppliers and stakeholders requires one or both. Candidates proficient in neither would face a significant integration barrier

Work authorisation

• EU candidates: no restriction

• Non-EU candidates: must hold a valid work permit authorising employment in Belgium AND a valid residence permit confirming the right of residence in Belgium. Present only candidates who meet both criteria